Making Calls From Your Android App

Created by Vincent Hawley, Modified on Tue, 12 Dec, 2023 at 12:52 PM by Vincent Hawley

Here's how to make calls through your Android Mobile App.

Log in to your Android App, if you haven't downloaded it yet, get it here!
 
Placing a direct call
Select the 'Calls' icon.
 
The Call Page will appear. Select the 'Keypad' icon.
 
Enter the number you wish to call, select the virtual number you wish to call from, for example, if you're calling the US, use your US virtual number.
 
Press the call button to begin the call.
 
Callback
First, we'll call your phone. Once you answer, we'll call the customer's phone. From their perspective, it's like you called directly from your virtual number.
 
Select the 'Leads' icon
 
Select the lead you wish to initiate a Callback with.
 
Select Callback. 
 
Then select the your user (the person initiating the Callback)
 
Select the customers number.
 
Press 'Call Me Now'.
 
We'll call your phone. Once you answer, we'll call the customer's phone. From their perspective, it's like you called directly from your virtual business number.
 
Calling a Contact or Lead
Select the 'Contacts' button.
 
Select the 'Call' icon.
 
The dialer will appear with the contact phone number pre-populated.
Press the call button to begin the call.
 
Important Information
Ensure you have Credit on your account to make calls.
 
Check out the LimePhone Dialer for all mobile browsers
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