Types Of Calls + Leads

Created by Hito Sumi, Modified on Wed, 13 Dec, 2023 at 6:20 AM by Hito Sumi

An overview of the types of calls and leads explained within your LimePhone platform
Our system currently has the following classification for inbound calls/leads:

 

    • 1.
      Incoming Calls - Any inbound phone calls, web calls, contact messages are classified as leads.
    •  
    • 2.
      Scheduled Calls - Any meetings or calls scheduled through the 'call me later' option on your personal meeting page.
    •  
    • 3.
      Outbound Calls - All phone calls dialed from the platform is shown in the outbound calls tab.

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