Our system currently has the following classification for inbound calls/leads
- Leads - Any inbound phone calls, web calls, contact messages or lead form submissions are classified as leads.
- Schedule Calls - Any meetings or calls scheduled through the 'call me later' option on the widget.
- Outbound Calls - All phone calls dialed from the platform is shown in the outbound calls tab.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article