Here's how to set up Call Routing and IVR
Go to Numbers and select 'Manage'.
Scroll to 'Where should we forward incoming calls?'
Select from the following:
- Platform
- Team
- User
- Voicemail
- IVR
Using the drop down boxes, configure the route of calls.
Changes will automatically be updated and saved.
Important Information
This function is only available to Admin Users
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