Why is my LimePhone trial not activated?

Modified on Wed, 30 Oct at 3:48 AM

We understand you're eager to start using LimePhone! To ensure a smooth and secure experience for all our users, all new trials are manually reviewed by our team. This helps us prevent abuse and maintain the quality of our service.

Here's what you need to activate your trial:

  • Business email address: We require a valid business email address to verify your professional identity. This helps us ensure that LimePhone is being used for legitimate business purposes.   (Note you must have an active website which can be verified )
  • Verified mobile number:  A verified mobile number is essential for account security and two-factor authentication. It also allows us to contact you if needed.
  • Card on file: A credit card is required to activate your trial. This helps us prevent fraudulent accounts and ensures a seamless transition to a paid plan if you choose to continue using LimePhone after your trial.


Didn't sign up with a business email ?

No problem!  Please contact us at support@limephone.io with your LinkedIn ID, and we'll be happy to manually verify your account and activate your trial.


We understand sometimes you may not be able to provide an business email. The alternative would be to directly subscribe to a paid plan from www.limephone.io/pricing (click buy now)  .   You will have a 14 days refund guarantee if you are not satisfied with our product. 




Trial activation time:

Most trials are approved within 24 business hours. If your trial is pending for longer than that, please don't hesitate to contact us at  support@limephone.io or call us at +44 160 427 9423 / +1 928 236 5243.


Why the extra steps?

We know that manual verification might take a bit longer, but it's an important step in ensuring that LimePhone remains a reliable and secure platform for all our business users.  This process helps us:

  • Prevent spam and fraudulent activity:  Manual review helps us weed out fake accounts and keep our platform secure.
  • Maintain a high-quality user base: By verifying business identities, we ensure that LimePhone is used by professionals who can benefit most from our features.
  • Provide personalized support:  Our team can offer tailored assistance during the verification process, ensuring you have a smooth onboarding experience.

We appreciate your patience and understanding.

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