Outbound Calls Not Connecting

Modified on Wed, 13 Dec, 2023 at 10:00 AM
Trying to make an outgoing call and having issues connecting?
Let's look at the possible reasons and ways to resolve the issue.
 
Connection problems 
 
Here are some possible reasons and ways to resolve issues with LimePhone:
 
1.Connection problems: LimePhone relies on a strong internet connection, either through WiFi or data, to function properly. If you're experiencing issues, try switching to a different internet source (e.g., from WiFi to data or vice versa). If you're using WiFi, resetting your router may help. Additionally, check if any third-party extensions, firewalls, or VPNs are blocking your connection, and try disabling them temporarily to see if it resolves the issue. You can check your call logs on another device or LimePhone Dialer to determine if the problem is related to a connection issue.
2.The destination is busy or unavailable: While LimePhone tries to provide error messages for call failures, sometimes no error message is received from the other provider. In such cases, it's possible that the number you're calling is unavailable or temporarily unable to receive calls. It could also be that the destination has blocked your number. If you can call some numbers but not others, it's likely that the issue lies with the specific number you're trying to call. Verify the number's availability before attempting to call again.
3.Check for LimePhone problems: Although uncommon, LimePhone may experience difficulties connecting outgoing calls to certain carriers. If there are any known issues, LimePhone will notify you promptly. You can also visit the LimePhone Status Page to view historical incidents and check for any ongoing problems.
4.LimePhone support: If you have ruled out the aforementioned possible causes and are still experiencing issues, it's recommended to reach out to LimePhone support for further assistance. They will be able to investigate the problem and provide you with appropriate guidance. You can initiate a chat with LimePhone support through their website.

When seeking support from LimePhone, make sure to provide them with relevant details, such as specific examples of calls where the issue occurred and how frequently the issue is happening. This information will assist their support team in diagnosing and resolving the problem efficiently.
 
Remember to contact LimePhone support through their official channels, as provided on their website, to ensure accurate and timely assistance.
 
Visit LimePhone and chat now! 